Although the BDL site is experiencing some trouble at the moment, I was helped by Therese Farrugia to order my book via email. This was then delivered the next day!!! What a service!!! Thanks.
Excellent service, very well packed and received within 4 working days of placing order. Many thanks to Therese for her most helpful assistance.
Thanks for the service and the books! Very helpful and supportive!
Excellent service and prompt delivery. Once again thank you Therese for your excellent service
Efficient, prompt service.I requested to collect book myself and was immediately contacted when order was ready.
I was only allowed to open the book on my birthday a couple of days ago. The book was parcelled up exceedingly well, no damage at all. This is the 3rd book I have ordered and have always been pleased by the response of BDL.
Regards and thank you
Fantastic Service. Ordered the book "Malta During the First World War 1914 – 1918" on 23th May and received it 26th May 2016. Extremely well packaged. Rating: *****
Having googled 'Malta Buses' and being directed to your excellent website I was able to purchase the latest copy of the book with ease. Payment was no problem and the contact between the book seller and me was first class. And the air mail service from Malta to England could not be faulted. My book arrived within a matter of days not weeks; well packaged and boxed. Could not fault the service AT ALL. Five star treatment – one happy customer.
Excellent service thank you
Thank you BDL for shipping my book on World war 1 and Malta so quickly to the UK. It is research for my own fictional book. Great service and thank you again.
Best site ever for shopping online books
Very quick and efficient service. This seller is rally professional in his business.
BDL team is very professional. I always receive in time what I order from their book store. They have very good books in stock and I recommend customer to consider this before ordering from other book stores.
ABSOLUTELY PERFECT – Thanks a lot
I found and ordered a copy of the book 'Onward to Malta' by Wing Commander Tom Neil, a book which is discontinued in the UK & I have been unable to find a new copy for purchase anywhere. Having found online at BDL in Malta, Francesca was most helpful and responded to my emails very promptly & politely. The service received was first class and I could not believe how quickly the book arrived via airmail to me in the UK. Very happy customer, well packaged and very fast delivery. Many thanks
Very satisfied, thanks.
Very good service considering it was the Christmas Period. I will order again from this site.
Books arrived well packaged and made lovely gifts. Thank you.
I was anxious to buy Strada Stretta for my husband ( ex British Navy )but thought it was only published in Maltese. Once again Therese Farrugia came to the rescue and assured me it was also published in English.I bought it on-line, it has arrived nicely in time for Christmas and is now wrapped and awaiting the official opening! Thank you Therese and BDL. Have a great Christmas and Happy and healthy New Year
Ordered the companyon CD for the Matese for Foreigners series of books on the Thursday,BDL kept in touch with how the process and despatch were proceeding, recieved the CD on the following Tuesday!
This kind of service cannot be faulted, the cost of postage (airmail) was reasonable as well considering the distance involved.
We are moving to Malta permanently and are looking forward to at least trying to speak limited Maltese!
Thank you BDL.
Once again splendid service from Therese Farrugia. She tries her best to track down the most obscure of titles and then packages them up so well you virtually need a chainsaw to get into the box. This is so nice when compared alongside booksellers who seem to think that nothing more than a plastic bag is perfectly adequate protection against the rigours of international post. I have ordered from them before and I shall happily do so again.
Phenomenal service. I placed one order online, and then added a few more titles by communicating directly with Therese. Therese has handled everything perfectly, took my payment information over the phone waiting for me patiently to clear the fraudulent activity alerts on my card, shipped the books a day later and and the package made it to Massachusetts in 8 days post mailing.
Therese is extremely helpful, sometimes to a fault. I guess her online popularity and reputation have created extra work for her and made her process all requests at a blazing speed. I’m afraid that with the avalanche of questions I had about additional titles I may have tested her patience and kindness to a breaking point. Hope it’s not the case…
I bought The Fabulous life of the Comte de Baviere and Malta as an extra gift for my husband's birthday which isn't until next month. When I first ordered from BDL I became anxious when my books didn't arrive on time. I was assured by the ever helpful Teresa Farrugia that they had been sent and eventually they arrived. Since then I have realised that I am at the mercy of two Mediterranean postal services ie Spain and Malta and this has taught me to be patient! (And they always have arrived!)
A great selection of books and helpful service and a web-site I can understand—Thank you
Thank you for your fast delivery, I appreciated it very much.